Get technical support
The Information Technology Services department and others provide technical support on hardware and software systems outside of classroom and elearning technology.
Contacts
- Help and troubleshooting
- Computer and device help
- Office365 software help
- ExamSoft help
- Help with Canvas, Zoom, or Panopto
reference@mitchellhamline.edu
Help with academic research/library databases
Copyright permissions for various media
student.services@mitchellhamline.edu
Exam IDs
disabilityservices@mitchellhamline.edu
Accommodations
Request help
Complete this form if you need to request a class recording, reserve the studio for a recording, request tech support for an event, or some other technology support need.
Tech Request FormGet set up
- Get equipped for online study
- Recommended computer configuration and educational discounted pricing
- Access Mitchell Hamline email
- Antivirus software
Students bringing laptops to campus should install Antivirus software - Connecting to the Mitchell Hamline wireless network
Sharing and storing documents with OneDrive or network drives
- Using OneDrive for Business
OneDrive provides 1TB of online storage and file sharing. - VPN: Installing Cisco Any Connect
- Mapping network drives
Take advantage of discounted and free software
- Microsoft Office 365 for Education
Students enrolled at Mitchell Hamline can install Microsoft Office software for free on their personal computers through the Student Advantage program. - Skype for Business
- Educational discounts from Apple, Dell, and more
How to
- Clear your browsing history and cache
- Print, scan, and copy on campus
- Install and use Examplify
- Safe computing tips
- Reset your password
- Password tips
- Tips and resources to stay safe online
Technical Support in the Tech Knowledge Base
The 10 most-viewed Technical Support articles
- Installing and Using Examplify
- Faxing Using RightFax
- Passwords | Information on Resetting Your Password
- Microsoft Advantage Program
- Troubleshooting Lync
- Enrolling as an Assistant Adjunct or Teaching Assistant (TA)
- Clio
- Clearing Your Browser Cache or History
- Mitchell Hamline Alert System
- Staying Safe Online Tips and Resources
Systems and Infrastructure
The mission of the Systems and Infrastructure team at Mitchell Hamline is to make technology work for the user. We develop capable and knowledgeable staff that study and implement current and emerging technologies. We are receptive to and encourage the ideas of the Mitchell Hamline community. Together we adopt new technologies that support the law school’s mission.
Technical support from other departments
