HOME Line is seeking interns to assist in the operation of our statewide tenant hotline. Minnesota renters call us to get free legal advice on their rental housing problems from attorneys, advocates, and volunteers. Last year, we took over 15,000 calls from renters, providing legal and practical advice on issues like evictions, security deposits, repairs, leases, bed bugs and more. Our advice helps Minnesota tenants save money in wrongfully withheld security deposits, fees and more.
- Work with HOME Line staff to answer live calls on our tenant hotline, providing accurate and appropriate advice to Minnesota renters.
- Data-enter client records.
- Do necessary and relevant legal research and refer callers to other resource organizations, as needed.
- Students must have strong verbal communication skills and an interest in low-income tenant advocacy. Students with fluency in a second language are strongly encouraged, especially Spanish.
- Tenant Advocates do not need prior legal experience.
- A desire to help others in the community.
- Strong communication and interpersonal skills.
- Ability to analyze tenant issues through a landlord/tenant law lens, and promptly advise callers with information that is appropriate and accurate for their situation.
- Ability to professionally and emotionally manage calls that can sometimes be stressful.
- Good judgment and willingness to ask for assistance in advising callers when needed.
- Adhere to client confidentiality.
Please email your resume and cover letter to our Volunteer Coordinator Erik Vegel at firstname.lastname@example.org to apply.
About HOME Line
HOME Line provides free and low-cost legal, organizing, education, and advocacy services so that tenants throughout Minnesota can solve their own rental housing problems. We work to improve public and private policies relating to rental housing by involving affected tenants in the process.
Please make sure to contact financial aid to see if you are work study eligible before applying for the position.