{"id":2956,"date":"2016-02-19T19:27:59","date_gmt":"2016-02-20T01:27:59","guid":{"rendered":"http:\/\/mitchellhamline.edu\/technology\/?page_id=2956"},"modified":"2023-07-03T15:23:27","modified_gmt":"2023-07-03T20:23:27","slug":"resetting-your-password-information-on-registering-resetting-and-getting-a-new-password","status":"publish","type":"ht_kb","link":"https:\/\/mitchellhamline.edu\/technology\/knowledge-base\/resetting-your-password-information-on-registering-resetting-and-getting-a-new-password\/","title":{"rendered":"Passwords | Information on Resetting Your Password"},"content":{"rendered":"<div class=\"accordion-wrapper\">\n<ul class=\"accordion\">\n<li class=\"accordion-item\">\n<h4 class=\"accordion-item-title\">Password Reset<\/h4>\n<div class=\"accordion-item-body\">\n<p>If you do not know your network (Canvas\/Blackboard) password, you will need to contact IT to have it reset initially in order to register. \u00a0Please email <a href=\"mailto:ithelp@mitchellhamline.edu\">it help<\/a> @mitchellhamline.edu or call (651) 290-6411. \u00a0Please provide your student ID number and an alternate email address and we will get back to you as soon as possible.<\/p>\n<ol class=\"default\">\n<li>Go to\u00a0<a href=\"https:\/\/account.activedirectory.windowsazure.com\/profile\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/account.activedirectory.windowsazure.com\/profile\/<\/a>.\u00a0 Use your full Mitchell Hamline email address and network password to log in.<\/li>\n<li>Choose the option <strong>Change Password.<\/strong> \u00a0<a href=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/ResetPassword.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6568 size-large\" src=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/ResetPassword-1024x407.png\" alt=\"\" width=\"1024\" height=\"407\" srcset=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/ResetPassword-1024x407.png 1024w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/ResetPassword-300x119.png 300w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/ResetPassword-768x305.png 768w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/ResetPassword-50x20.png 50w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/ResetPassword.png 1211w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/li>\n<li>Type your current network password in the <strong>Old password<\/strong> blank.<\/li>\n<li>Choose a strong password for your new password. \u00a0The password must be at least 12 characters long and must include characters from all of the following four categories: UPPERCASE letters (A-Z), lower case letters (a-z), numbers (0-9), and special symbols (! @ # $ % ^ &amp; * \u2013 _ + = [ ] { } | : \u2018 , . ? \/ ` ~ \u201c &lt; &gt;).\u00a0 Please go to <a href=\"https:\/\/mitchellhamline.edu\/technology\/knowledge-base\/password-tips\/\">Password Tips<\/a> page for more information.\u00a0 Do not use words contained in your username.<\/li>\n<li>Click <strong>Submit<\/strong> and you have successfully changed your password for network, Blackboard, and Canvas. \u00a0<strong>Please note: there may be a slight delay for your password to be changed throughout the system. (<\/strong>Use your full Mitchell Hamline email address and network password to log in)<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<\/div>\n<\/li>\n<li class=\"accordion-item\">\n<h4 class=\"accordion-item-title\">Password has Expired or Forgot Your Password<\/h4>\n<div class=\"accordion-item-body\">\n<p>Here Are the Steps to Get Back In<\/p>\n<ol class=\"default\">\n<li>Go to\u00a0<a href=\"https:\/\/passwordreset.microsoftonline.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/passwordreset.microsoftonline.com\/<\/a>.<\/li>\n<li>Type your full Mitchell Hamline email address in the User ID blank.<\/li>\n<li>Type the Captcha code in the blank provided (it is not case-sensitive). \u00a0If you are unable to read it, click the refresh symbol for a new code, or click the audio symbol to have a code read to you. \u00a0Click <strong>Next<\/strong>.<br \/>\n<a href=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/captcha2-1.png\" target=\"_blank\" rel=\"attachment wp-att-3002 noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3002\" src=\"\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/captcha2-1-300x212.png\" alt=\"captcha2\" width=\"500\" height=\"354\" srcset=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/captcha2-1-300x212.png 300w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/captcha2-1-768x544.png 768w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/captcha2-1.png 808w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/li>\n<li>To verify your identity, you will be asked to enter the information for the verification step you chose when you registered for the password reset service. \u00a0This will consist of your phone number (you can choose to be called or texted), alternate email address, or the answers to the challenge questions you&#8217;ve chosen.<\/li>\n<li>Enter the verification code you receive and click <strong>Next<\/strong>.<\/li>\n<li>Choose a strong password for your new password. \u00a0The password must be at least 12 characters long and must include characters from all of the following four categories: UPPERCASE letters (A-Z), lower case letters (a-z), numbers (0-9), and special symbols (! @ # $ % ^ &amp; * \u2013 _ + = [ ] { } | : \u2018 , . ? \/ ` ~ \u201c &lt; &gt;).\u00a0 Please go to <a href=\"https:\/\/mitchellhamline.edu\/technology\/knowledge-base\/password-tips\/\">Password Tips<\/a> page for more information.Do not use words contained in your username.<br \/>\n<a href=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/pw-1.png\" target=\"_blank\" rel=\"attachment wp-att-3008 noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3008\" src=\"\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/pw-1-300x170.png\" alt=\"pw\" width=\"500\" height=\"283\" srcset=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/pw-1-300x170.png 300w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2016\/02\/pw-1.png 685w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/li>\n<li>Click <strong>Finish<\/strong>. \u00a0You have successfully changed your password for email and network, Blackboard, and Canvas. \u00a0<strong>Please note: there may be a slight delay for your password to be changed throughout the system.<\/strong><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<pre>Additional search terms: change password, Registering for Password Reset Service, Changing Your Password, Forgot Your Password?, Student web login for posting announcements to Student News, Faculty and staff, changing email password,<\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Password Reset If you do not know your network (Canvas\/Blackboard) password, you will need to contact IT to have it reset initially in order to register. \u00a0Please email it help @mitchellhamline.edu or call (651) 290-6411. \u00a0Please provide your student ID number and an alternate email address and we will get back to you as soon &hellip; <\/p>\n<p><a href=\"https:\/\/mitchellhamline.edu\/technology\/knowledge-base\/resetting-your-password-information-on-registering-resetting-and-getting-a-new-password\/\" class=\"more-link\">Passwords | Information on Resetting Your Password<\/a><\/p>\n","protected":false},"author":10027,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"ht-kb-category":[31,29],"ht-kb-tag":[],"class_list":{"0":"post-2956","1":"ht_kb","2":"type-ht_kb","3":"status-publish","4":"format-standard","6":"ht_kb_category-tech","7":"ht_kb_category-network","8":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/ht-kb\/2956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/users\/10027"}],"replies":[{"embeddable":true,"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/comments?post=2956"}],"version-history":[{"count":0,"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/ht-kb\/2956\/revisions"}],"wp:attachment":[{"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/media?parent=2956"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/ht-kb-category?post=2956"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/ht-kb-tag?post=2956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}