{"id":5187,"date":"2020-12-11T15:24:56","date_gmt":"2020-12-11T21:24:56","guid":{"rendered":"https:\/\/mitchellhamline.edu\/technology\/?page_id=5187"},"modified":"2025-02-11T09:51:54","modified_gmt":"2025-02-11T15:51:54","slug":"academic-technology-services","status":"publish","type":"page","link":"https:\/\/mitchellhamline.edu\/technology\/","title":{"rendered":"Information Technology Services"},"content":{"rendered":"<div class=\"card-deck\">\n<div class=\"course-design-and-teaching card tech-category\">\n<div class=\"card-header\">\n<h2 class=\"text-reset card-title h5 m-0\">Course design and teaching<\/h2>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"card-img alignnone wp-image-5269 size-full\" src=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/course-design-and-teaching-bkg.png\" alt=\"\" width=\"500\" height=\"175\" srcset=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/course-design-and-teaching-bkg.png 500w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/course-design-and-teaching-bkg-300x105.png 300w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/course-design-and-teaching-bkg-50x18.png 50w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<div class=\"card-body\">\n<p>Learn how to design and develop your course on Canvas<\/p>\n<ul class=\"default\">\n<li>General Canvas consultation<\/li>\n<li>Course design, building, and preparation<\/li>\n<li>Learn best practices for teaching online<\/li>\n<li>Designing your course to be more inclusive<\/li>\n<li>Learn to track student performance and monitor at-risk students<\/li>\n<li>Quality assurance check of your course<\/li>\n<li>Learn strategies for increasing student engagement in online and blended courses<\/li>\n<\/ul>\n<\/div>\n<div class=\"card-footer\"><a class=\"text-reset btn btn-block stretched-link\" href=\"https:\/\/mitchellhamline.edu\/technology\/course-design-and-teaching\/\">Course design and teaching<\/a><br \/>\n<span class=\"badge badge-light\">Faculty<\/span><\/div>\n<\/div>\n<div class=\"live card tech-category\">\n<div class=\"card-header\">\n<h2 class=\"text-reset card-title h5 m-0\">Record, broadcast, and go live<\/h2>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"card-img alignnone wp-image-5283 size-full\" src=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/live-bkg.png\" alt=\"\" width=\"500\" height=\"175\" srcset=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/live-bkg.png 500w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/live-bkg-300x105.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<div class=\"card-body\">\n<p>Get help from Academic Technology Services producing and streaming video.<\/p>\n<ul class=\"default\">\n<li>Reserve recording studio<\/li>\n<li>Request a Panopto\u00a0 or Zoom consultation<\/li>\n<li>Learn when to use Zoom, Panopto, or a studio recording<\/li>\n<li>Get setup to stream videos<\/li>\n<li>Stream live classes or events<\/li>\n<li>Request a consultation on interactive media elements<\/li>\n<li>Request a training<\/li>\n<\/ul>\n<\/div>\n<div class=\"card-footer\"><a class=\"text-reset btn btn-block stretched-link\" href=\"https:\/\/mitchellhamline.edu\/technology\/record-broadcast-and-go-live\/\">Record, broadcast, and go live<\/a><br \/>\n<span class=\"badge badge-light\">Faculty<\/span> <span class=\"badge badge-light\">Staff<\/span> <span class=\"badge badge-light\">Students<\/span><\/div>\n<\/div>\n<div class=\"technical-support card tech-category\">\n<div class=\"card-header\">\n<h2 class=\"text-reset card-title h5 m-0\">Connect with technical support<\/h2>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"card-img alignnone wp-image-5326 size-full\" src=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/help.png\" alt=\"\" width=\"500\" height=\"175\" srcset=\"https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/help.png 500w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/help-300x105.png 300w, https:\/\/mitchellhamline.edu\/technology\/wp-content\/uploads\/sites\/42\/2020\/12\/help-50x18.png 50w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<div class=\"card-body\">\n<p>Get support for the technology tools we use at Mitchell Hamline.<\/p>\n<ul class=\"default\">\n<li>Help and troubleshooting<\/li>\n<li>Computer and device help<\/li>\n<li>Office365 software help<\/li>\n<li>Sharing documents in OneDrive<\/li>\n<li>VPN and accessing network drives<\/li>\n<li>Accommodations<\/li>\n<li>ExamSoft help<\/li>\n<li>Help with academic research\/library databases<\/li>\n<li>Copyright permissions for various media<\/li>\n<li>Exam IDs<\/li>\n<\/ul>\n<\/div>\n<div class=\"card-footer\"><a class=\"text-reset btn btn-block stretched-link\" href=\"https:\/\/mitchellhamline.edu\/technology\/technical-support\/\">Connect with technical support<\/a><br \/>\n<span class=\"badge badge-light\">Faculty<\/span> <span class=\"badge badge-light\">Staff<\/span> <span class=\"badge badge-light\">Students<\/span><\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"card-deck\">\n<div class=\"course-design-and-teaching card tech-category\">\n<div class=\"card-footer\">\n<div class=\"null\"><a class=\"btn stretched-link btn-block csg\" href=\"https:\/\/community.canvaslms.com\/t5\/Student-Guide\/tkb-p\/student\" target=\"_blank\" rel=\"noopener noreferrer\">Canvas Student Guides<\/a><\/div>\n<div class=\"clearfix\" style=\"height: 1.45em;\"><\/div>\n<\/div>\n<\/div>\n<div class=\"card live tech-category\">\n<div class=\"card-footer\">\n<div class=\"null\"><a class=\"btn btn-block\" href=\"https:\/\/mhsl.hosted.panopto.com\/Panopto\/Pages\/Sessions\/List.aspx#folderID=%2294784f88-6c07-4999-a271-a8620110f64e%22\" target=\"_blank\" rel=\"noopener noreferrer\">Panopto Tutorials<\/a><\/div>\n<div class=\"null\" style=\"margin-top: 9px;\"><a class=\"btn btn-block\" href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/206618765-Zoom-video-tutorials\" target=\"_blank\" rel=\"noopener noreferrer\">Zoom Help Center<\/a><\/div>\n<\/div>\n<\/div>\n<div class=\"card technical-support tech-category\">\n<div class=\"card-footer\">\n<div class=\"null\"><a class=\"btn btn-block\" href=\"https:\/\/mitchellhamline.edu\/technology\/suggest-new-products-technology\/\"><i class=\"fa fa-comments\" aria-hidden=\"true\">\u00a0<\/i> Suggest new products\/technology<\/a><\/div>\n<div class=\"clearfix\" style=\"height: 1.45em;\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"card-deck\">\n<div class=\"kb card tech-category\">\n<div class=\"card-header\">\n<h2 class=\"text-reset card-title h5 m-0\">Tech Knowledge Base<\/h2>\n<\/div>\n<div class=\"card-body\">\n<p>Searchable articles, instructions, and tutorials<\/p>\n<ul class=\"default\" style=\"columns: 2;\">\n<li>Canvas tutorials<\/li>\n<li>Panopto tutorials<\/li>\n<li>ExamSoft tutorials<\/li>\n<li>Zoom tutorials<\/li>\n<li>Memberships (Educause, OLC)<\/li>\n<li>Resources for increasing online engagement<\/li>\n<li>Network\/VPN<\/li>\n<li>Poster and flyer templates<\/li>\n<\/ul>\n<\/div>\n<div id=\"hkb\"><\/div><style>@import url(\/wp-content\/themes\/mhsl\/dist\/css\/knowledge-base.css);<\/style>\n<div class=\"card-footer\"><a class=\"text-reset button button-info btn\" href=\"https:\/\/mitchellhamline.edu\/technology\/knowledge-base\/\">Tech Knowledge Base<\/a><br \/>\n<span class=\"badge badge-light\">Faculty<\/span> <span class=\"badge badge-light\">Staff<\/span> <span class=\"badge badge-light\">Students<\/span><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Course design and teaching Learn how to design and develop your course on Canvas General Canvas consultation Course design, building, and preparation Learn best practices for teaching online Designing your course to be more inclusive Learn to track student performance and monitor at-risk students Quality assurance check of your course Learn strategies for increasing student &hellip; <\/p>\n<p><a href=\"https:\/\/mitchellhamline.edu\/technology\/\" class=\"more-link\">Information Technology Services<\/a><\/p>\n","protected":false},"author":10002,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-people.php","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-5187","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/pages\/5187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/users\/10002"}],"replies":[{"embeddable":true,"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/comments?post=5187"}],"version-history":[{"count":0,"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/pages\/5187\/revisions"}],"wp:attachment":[{"href":"https:\/\/mitchellhamline.edu\/technology\/wp-json\/wp\/v2\/media?parent=5187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}