Mitchell Hamline Information Technology has been working with Microsoft to resolve an issue that has been preventing users from resetting their passwords. A systemic problem was discovered by Microsoft that affected us and some of their other customers. Based on their conclusion and our experiences with several users this afternoon and with our test account, we believe the problem has been resolved. If you have been experiencing difficulty changing your password in the past few days, please try again and let us know if you still need help at firstname.lastname@example.org. If your password has already expired (and you haven’t registered for the password reset service), contact us for a temporary password. If you haven’t done so, please register for the service to avoid losing access to your account. Information can be found at http://mitchellhamline.edu/password-reset/.