Faculty/Staff

It has been brought to our attention that a new phishing email is being received by students and possibly faculty and staff, a sample of which is below.  The subject is “Your Important Document” and an attached html file suggests that by clicking it you will be directed to a shared document in OneDrive.  The …

Information Technology Notice – New “Invoice PDF.htm” phishing attack

Microsoft OneDrive is currently not accessible from the web portal.  You can still access your OneDrive files if you have the OneDrive client installed on your computer and you open the local folder on your computer, but this data is not currently being synced with OneDrive online.   We have opened a ticked with Microsoft and …

OneDrive is Down

Another email has been received that appears to be a warning about the closing of the recipient’s email account (see below).  By mousing over the address it’s pretty easy to see that it isn’t legitimate and is designed to steal login information from the recipient.  As always, if you see anything suspicious do not click …

Technology Notice – Another Phishing Email

An email has recently been received purporting to be from the Dean and inquiring if the recipient had received the previous email that was allegedly sent to the recipient.  This is an example of a spear-phishing scheme (see https://searchsecurity.techtarget.com/definition/spear-phishing).  The perpetrator hopes that someone will respond, at which point the victim will be asked for more information and …

Technology Notice – Phishing Email

You may have received emails recently notifying you about an upgrade that requires you to login to make sure your account is active.  The email looks similar to this: This was not sent by IT.  Please do not click the link.  This is an attempt to harvest your username, password and possibly other information.  If …

Technology Notice – “IT Services Helpdesk Alert” Phishing Attempt

We are ending our Blackboard technical support contract on November 10 (the 855-402-4696 number). For assistance with Blackboard, call 651-290-6411 during normal business hours, or email lms@mitchellhamline.edu.

Technology Notice – Blackboard Support Number Change

You may have received emails recently inviting you to click a link to a shared document in Dropbox.  Unless you are expecting a shared document from someone, it is best to never click these links until you receive verification from the sender.  If you received an email recently with the subject  “<sender emailaddress>” used Drop …

Phishing Attempt – Do not click Dropbox shared file link

Apple has announced a fix for those that use the native (built-in) mail app on your iPhone or iPad. Please update your iPhone or iPad to 11.0.1. See https://support.apple.com/en-us/HT208136 for more details.

Email access issue with iOS 11- Update Fix

You should now be able to log into web email and other services that require logging into Office 365.  If you have trouble, close and open your browser and try it again.  Contact it@mitchellhamline.edu if you still have issues.   Mitchell Hamline Information Technology Services  

Technology Notice – Office 365 Sign In Issues Resolved