Please Note:  Only use these instructions if you have received the error “The answer bundle does not adhere to the required format,” and you have been instructed by Student Services or the IT department to send your exam folder to ExamSoft support. Open your ‘File Explorer’ by opening your Start menu and type File. In …

Technology Notice – Instructions for Uploading Examplify Files

ExamSoft support is still researching the upload issue some Mitchell Hamline students are experiencing when trying to upload exams using Examplify.  Once suspected culprit is the antivirus program running on your computer.  While ExamSoft has always recommended disabling antivirus before starting Examplify, we now believe it is crucial that you disable your antivirus when taking …

Technology Notice – Disable Antivirus before using Examplify