Faculty/Staff

Information Technology Services has been informed about a new email phishing scam that makes it appear that someone is sharing a Google document with you.  The subject line will read “Firstname Lastname” has invited you to view the following document,” with a link that appears to lead to the Google document but instead leads to …

Technology Notice – Google Docs Phishing Scam

Mitchell Hamline Information Technology has been working with Microsoft to resolve an issue that has been preventing users from resetting their passwords.  A systemic problem was discovered by Microsoft that affected us and some of their other customers.  Based on their conclusion and our experiences with several users this afternoon and with our test account, we …

Password Reset Problem Update

Internet and email are now back up and functioning properly.  If you are still experiencing difficulty, please contact us at [email protected] or by calling 6411. Information Technology Services

Update – Internet and Email Access Restored

Mitchell Hamline Information Technology will be doing necessary voicemail system maintenance on the morning of January 3rd, 2017, between 6:30 and 9:30 am.  During this period, voicemail may be unavailable for brief periods of time.  We will work to minimize the impact as much as possible, and we will let you know when the work …

Technology Notice – Voicemail Maintenance

Blackboard Services will be performing infrastructure maintenance the evening of Monday, December 19th, beginning at 7 pm, and ending at approximately 7 am on Tuesday, December 20th (CDT). During this period, Mitchell Hamline Blackboard will not be available. Blackboard Services will try to minimize downtime, but please plan accordingly for grading, assignment & quiz submission. …

Blackboard Service Interruption on 12/19/2016

ExamSoft announced yesterday that the newest version of SofTest supports Mac OS Sierra.  Sierra users must download the newest version from our ExamSoft portal at https://examsoft.com/wml.  From ExamSoft: We are excited to announce that a new version of SofTest v11 will be released on the evening of Tuesday, November 1st, 2016. With this new version, …

ExamSoft Support For Mac OS Sierra

Information Technology Services has been informed about a new email phishing scam that claims you have received an important message from the University’s Blackboard Learning Management system and must click a link to view it. The link directs readers to a harmful site that attempts to collect their username and password. The following is a …

Technology Notice: Course Error Alert Blackboard Phishing Scam