Students

We are ending our Blackboard technical support contract on November 10 (the 855-402-4696 number). For assistance with Blackboard, call 651-290-6411 during normal business hours, or email [email protected].

Technology Notice – Blackboard Support Number Change

You may have received emails recently inviting you to click a link to a shared document in Dropbox.  Unless you are expecting a shared document from someone, it is best to never click these links until you receive verification from the sender.  If you received an email recently with the subject  “<sender emailaddress>” used Drop …

Phishing Attempt – Do not click Dropbox shared file link

Apple has announced a fix for those that use the native (built-in) mail app on your iPhone or iPad. Please update your iPhone or iPad to 11.0.1. See https://support.apple.com/en-us/HT208136 for more details.

Email access issue with iOS 11- Update Fix

You should now be able to log into web email and other services that require logging into Office 365.  If you have trouble, close and open your browser and try it again.  Contact [email protected] if you still have issues.   Mitchell Hamline Information Technology Services  

Technology Notice – Office 365 Sign In Issues Resolved

Information Technology Services has been informed about a new email phishing scam that makes it appear that someone is sharing a Google document with you.  The subject line will read “Firstname Lastname” has invited you to view the following document,” with a link that appears to lead to the Google document but instead leads to …

Technology Notice – Google Docs Phishing Scam

Mitchell Hamline Information Technology has been working with Microsoft to resolve an issue that has been preventing users from resetting their passwords.  A systemic problem was discovered by Microsoft that affected us and some of their other customers.  Based on their conclusion and our experiences with several users this afternoon and with our test account, we …

Password Reset Problem Update