Brian Mak was promoted to Director of the Workers’ Compensation Alternative Dispute Resolution Unit at the MN Department of Labor and Industry. Brian has over 25 years of Minnesota workers’ compensation experience holding positions as a litigator, claim manager, and an arbitrator/mediator. The ADR Unit offers alternatives to formal litigation for resolving disputes through four primary functions: customer assistance, offering expert information about workers’ compensation questions; dispute certification, engaging the parties to determine if a genuine dispute exists and encouraging resolution; administrative conferences, issuing prompt decisions on unresolved disputes; and mediation, facilitating settlements at no cost to the parties. The ADR services can be used whether an employee is pro se or represented by counsel.
Class of 1996