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Mitchell Hamline School of Law
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    Mitchell Hamline School of Law, located in St. Paul, Minnesota offers a rigorous, practice-based experience, preparing graduates to serve clients and communities. Our motivated students study full time or part time, on-campus or partially online in the way that fits their lives.

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Information Technology Services at Mitchell Hamline

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Information Technology Services

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Information Technology Services

IT Help Desk

651-290-6411

ITHelp @mitchellhamline.edu

Library, first floor

Monday–Friday
8 am–5:30 pm

Reminder: Please save your work to the network to prevent loss of data

Posted: February 7, 2018
Please remember to save all work-related files to one of the network drives, preferably your H (personal) or G (groups) drives.  These drives are backed up numerous times a day and any files that are accidentally deleted, overwritten, or misplaced can be restored in minutes in most cases.  However, files that are on your laptop …

Reminder: Please save your work to the network to prevent loss of data

Category: Faculty/Staff, News

Technology Notice – New Version of Examplify to Fix Freezes, Upload Issues

Posted: January 17, 2018
ExamSoft has announced that they have developed and tested a new version of Examplify to fix issues that many students experienced during fall exams: After a heavy round of testing throughout the holiday break, we are confident that Examplify version 1.2.6 will address many of the mid-exam freezes seen during finals. This is our first step …

Technology Notice – New Version of Examplify to Fix Freezes, Upload Issues

Category: News

Technology Notice – Instructions for Uploading Examplify Files

Posted: December 7, 2017
Please Note:  Only use these instructions if you have received the error “The answer bundle does not adhere to the required format,” and you have been instructed by Student Services or the IT department to send your exam folder to ExamSoft support. Open your ‘File Explorer’ by opening your Start menu and type File. In …

Technology Notice – Instructions for Uploading Examplify Files

Category: News, Students

Technology Notice – Disable Antivirus before using Examplify

Posted: December 3, 2017
ExamSoft support is still researching the upload issue some Mitchell Hamline students are experiencing when trying to upload exams using Examplify.  Once suspected culprit is the antivirus program running on your computer.  While ExamSoft has always recommended disabling antivirus before starting Examplify, we now believe it is crucial that you disable your antivirus when taking …

Technology Notice – Disable Antivirus before using Examplify

Category: News, Students

Technology Notice – Examplify is being used for exams

Posted: November 30, 2017
This is a reminder that SofTest will no longer be used for administering exams electronically.  The emails sent recently containing your username, password and links are for installing and using Examplify, which is the exam software Mitchell Hamline will be using going forward.  Please note that this is only for exams that require exam software, …

Technology Notice – Examplify is being used for exams

Category: News, Students

Technology Notice – Examplify (ExamSoft) Users Need to Update

Posted: November 14, 2017
ExamSoft has announced that any student who will be taking exams this fall using Examplify (the replacement for SofTest, which is no longer being used) will need to update the software.  The most up-to-date version of Examplify is 1.1.0 for Windows and Mac. Please update to the latest version by launching the Examplify application and selecting …

Technology Notice – Examplify (ExamSoft) Users Need to Update

Category: News, Students

Technology Notice – Blackboard Support Number Change

Posted: November 3, 2017
We are ending our Blackboard technical support contract on November 10 (the 855-402-4696 number). For assistance with Blackboard, call 651-290-6411 during normal business hours, or email [email protected].

Technology Notice – Blackboard Support Number Change

Category: Faculty/Staff, News, Students

Phishing Attempt – Do not click Dropbox shared file link

Posted: October 16, 2017
You may have received emails recently inviting you to click a link to a shared document in Dropbox.  Unless you are expecting a shared document from someone, it is best to never click these links until you receive verification from the sender.  If you received an email recently with the subject  “<sender emailaddress>” used Drop …

Phishing Attempt – Do not click Dropbox shared file link

Category: Faculty/Staff, News, Students

Email access issue with iOS 11- Update Fix

Posted: September 29, 2017
Apple has announced a fix for those that use the native (built-in) mail app on your iPhone or iPad. Please update your iPhone or iPad to 11.0.1. See https://support.apple.com/en-us/HT208136 for more details.

Email access issue with iOS 11- Update Fix

Category: Faculty/Staff, News, Students

MacOS High Sierra Not Supported by ExamSoft

Posted: September 27, 2017
Apple is expected to release MacOS High Sierra later this month and Microsoft’s Windows 10 Fall Creators Update is expected in October. At this time ExamSoft is actively testing beta versions of each of these operating systems. Based on current testing results, their goal is to formally support both new systems on Examplify within one …

MacOS High Sierra Not Supported by ExamSoft

Category: News, Students

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Mitchell Hamline School of Law

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