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Mitchell Hamline School of Law
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    About

    Mitchell Hamline School of Law, located in St. Paul, Minnesota offers a rigorous, practice-based experience, preparing graduates to serve clients and communities. Our motivated students study full time or part time, on-campus or partially online in the way that fits their lives.

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    Mitchell Hamline School of Law

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Information Technology Services at Mitchell Hamline

News

Information Technology Services

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Information Technology Services

IT Help Desk

651-290-6411

ITHelp @mitchellhamline.edu

Library, first floor

Monday–Friday
8 am–5:30 pm

Technology Notice – Office 365 Sign In Issues Resolved

Posted: May 10, 2017
You should now be able to log into web email and other services that require logging into Office 365.  If you have trouble, close and open your browser and try it again.  Contact it@mitchellhamline.edu if you still have issues.   Mitchell Hamline Information Technology Services  

Technology Notice – Office 365 Sign In Issues Resolved

Category: Faculty/Staff, News, Students

Technology Notice – “Salary Raise” Phishing Scam

Posted: May 5, 2017
Mitchell Hamline Information Technology has been notified of a new phishing scam that attempts to obtain your login information by using somewhat familiar and very realistic-looking graphics and language.  If you receive an email from “MITCHELLHAMLINE Payroll” with the subject “Your May Salary Raise Details,” please do not click any links contained in the email. …

Technology Notice – “Salary Raise” Phishing Scam

Category: Faculty/Staff, News

Technology Notice – Google Docs Phishing Scam

Posted: May 3, 2017
Information Technology Services has been informed about a new email phishing scam that makes it appear that someone is sharing a Google document with you.  The subject line will read “Firstname Lastname” has invited you to view the following document,” with a link that appears to lead to the Google document but instead leads to …

Technology Notice – Google Docs Phishing Scam

Category: Faculty/Staff, News, Students

Password Reset Problem Update

Posted: April 25, 2017
Mitchell Hamline Information Technology has been working with Microsoft to resolve an issue that has been preventing users from resetting their passwords.  A systemic problem was discovered by Microsoft that affected us and some of their other customers.  Based on their conclusion and our experiences with several users this afternoon and with our test account, we …

Password Reset Problem Update

Category: Faculty/Staff, News, Students

Important Update Regarding SofTest for Mac OS

Posted: April 18, 2017
The freezing problem fixed, but action on your part is required ExamSoft has announced that they have an update for SofTest that will resolve the issue of Mac OS computers freezing during exams after the Mac OS 10.12.4 update.  Normally SofTest would update itself, but in this case ExamSoft says Mac users will need to complete …

Important Update Regarding SofTest for Mac OS

Category: News, Students

Update Regarding SofTest – MacOS Update causing freezing during exams

Posted: April 11, 2017
In an email message this week, ExamSoft annonced that the newest update for MacOS Sierra could cause a SofTest exam to freeze.  “Mac OS 10.12.4, which was released on March 24th is causing mid-exam freezes. Shortly after its release, we began receiving reports of this issue on devices that had updated to this version…We are currently …

Update Regarding SofTest – MacOS Update causing freezing during exams

Category: News, Students

Update – Internet and Email Access Restored

Posted: February 23, 2017
Internet and email are now back up and functioning properly.  If you are still experiencing difficulty, please contact us at it@mitchellhamline.edu or by calling 6411. Information Technology Services

Update – Internet and Email Access Restored

Category: Faculty/Staff, News, Students

Technology Notice – RightFax is Coming

Posted: January 26, 2017
You will soon be using a new system for sending faxes, including the ability to send from your computer!  Click here for more details…

Technology Notice – RightFax is Coming

Category: Faculty/Staff, News

Technology Notice – Beware of Fake Blackboard Email

Posted: January 9, 2017
An email from “Blackboard-Admin” has been received recently that has been determined to be a phony email designed to get information from users and possibly infect their machines with malware.  If you see anything similar to the screenshot below, please do not click on any links or attachments in the email, and let IT know, …

Technology Notice – Beware of Fake Blackboard Email

Category: News

Technology Notice – Secureprint Driver Update

Posted: January 5, 2017
Information Technology Services performed a necessary update on the Mitchell Hamline printing system early today.  As a result, the first time you print to “Secureprint on Gray,” you may be notified that a driver update is needed.  Please go ahead and follow the prompts to update the print driver.  If you have questions, please notify …

Technology Notice – Secureprint Driver Update

Category: Faculty/Staff, News

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Mitchell Hamline School of Law

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